All WOLKENKRAFT™ Vaporizers come with a 12-month Manufacturer’s Warranty. The period is to commence on the date of purchase.
Should the unit cease to function as advertised, provided the fault causing this malfunction is product inherent and not caused by customer mis-use or accident, the Wolkenkraft will be replaced with a new unit (old for new) and sent to the customer free of charge.
Return of faulty units
Unless the unit can be shown to be faulty by customer provided video evidence, the faulty vaporizer will be returned to WK Vaporizers at the customer’s expense. A credit of an amount equal to this return postage will be given by us as a form of reimbursement for this return.